Friday, October 9, 2009

Felt so "Out of Touch"

When you really look at how long "wireless internet" has been a part of my everyday life we're not talking that long, yet when it goes out, it sends me into a panic mode. No internet, no e-mail, no Facebook? That would mean I would have to do laundry, or clean toilets, or something else I avoid when I have my computer in my lap.

It took me over two hours of plugging and un-plugging cords, then cleaning out behind the desk (since I had pulled it out anyway), sorting through all those darn cords behind the desk figuring out what connected to what that I realized....I need to call AT&T because this problem seems to be beyond my scope of my repair capabilities. Picked up the phone to call, and no dialtone. Ah-ha!

I remembered that I had listened to the sound of the neighbor having his gas-line connected all day yesterday and my mind magically jumped to the conclusion that they did it. So, picked up the cell and called AT&T.

First thing off the bat, "Press 1 to continue in English...." WHAT? I live in the United States where we speak English, right? Have the English speakers become such the minority that I now have to press a certain number to continue in my native language? Then, the computer system couldn't recognize my voice commands. Probably because I was screaming at the phone I was so insulted, and using a few expletives because talking to anyone in person these days is impossible. So, the robot said, "I'm having trouble understanding you, let's try this another way. Press 1 to continue in English...." Seriously?!?!?!?

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